Case Studies

CASE STUDIES

MultiCare

IMPROVING THE POST-ACUTE IN CARE REFERRAL

MultiCare was one of AIDA’s first customers beginning in 2019. Starting with MultiCare Deaconess Hospital and MultiCare Valley Hospital, AIDA quickly expanded to all the other MHS facilities allowing hospitals and post-acute care providers to improve care coordination throughout the care continuum. 

73.87%

Efficiency gained

11.60%

Drop in ALOS

32%

Improved acceptance time by the Narrow Network

40.9%

Referrals are accepted within 1 hour

22.8%

Complex cases discharged within 3 days


Key metrics

73.87%

Efficiency gained

11.60%

Drop in ALOS

32%

Acceptance time by the Narrow Network

40.9%

Referrals are accepted within 1 hour

22.8%

Complex cases discharged within 3 days

IMPROVING EFFICIENCIES IN CARE COORDINATION

Starting in 2020 in the middle of the Covid-19 pandemic when they were overwhelmed with patients. Confluence launched AIDA Healthcare in their Central Washington Hospital (CW/H) and eventually. expanded it to Wenatchee Valley Hospital and other clinics.

1.306

Admin labor hours saved per year

10.17%

Reduction in avg. LOS over 12 months

86%

Off patients had referrals sent within 15 min

1 in 4

Complex cases were discharged within 7 days

44%

Of referrals are accepted within the same day


Key metrics


1.306

Admin labor hours saved per year

10,17%

Reduction in avg. LOS over 12 months

86%

Off patients had referrals sent within 15 min

1 in 4

Complex cases were discharged within 7 days

44%

Complex cases were discharged within 7 days