CASE STUDIES
IMPROVING THE POST-ACUTE CARE REFERRAL PROCESS
MultiCare was one of AIDA’s first customers beginning in 2019. Starting with MultiCare Deaconess Hospital and MultiCare Valley Hospital, AIDA quickly expanded to all the other MHS facilities allowing hospitals and post-acute care providers to improve care coordination throughout the care continuum.
73.87%
Efficiency gained
11.60%
Drop in ALOS
32%
Improved acceptance time by the Narrow Network
40.9%
Referrals are accepted within 1 hour
22.8%
Complex cases discharged within 3 days
Key metrics
73.87%
Efficiency gained
11.60%
Drop in ALOS
32%
Acceptance time by the Narrow Network
40.9%
Referrals are accepted within 1 hour
22.8%
Complex cases discharged within 3 days
IMPROVING EFFICIENCIES IN CARE COORDINATION
Starting in 2020 in the middle of the Covid-19 pandemic when they were overwhelmed with patients. Confluence launched AIDA Healthcare in their Central Washington Hospital (CW/H) and eventually. expanded it to Wenatchee Valley Hospital and other clinics.
1.306
Admin labor hours saved per year
10.17%
Reduction in avg. LOS over 12 months
86%
Off patients had referrals sent within 15 min
1 in 4
Complex cases were discharged within 7 days
44%
Of referrals are accepted within the same day
Key metrics
1.306
Admin labor hours saved per year
10,17%
Reduction in avg. LOS over 12 months
86%
Off patients had referrals sent within 15 min
1 in 4
Complex cases were discharged within 7 days
44%
Complex cases were discharged within 7 days
AIDA REFERRAL ANALYTICS CONTRIBUTE TO CANTEX'S GROWTH
Cantex Continuing Care is a network of skilled nursing facilities, rehabilitation centers, home health agencies, hospice providers, and an assisted living facility located throughout Texas and Louisiana.
70%
Improvement in average time to open referrals
38%
Improvement in average time to accept referrals
22%
Increase in number of referrals received
25%
Increase in admissions
Key metrics
70%
Improvement in average time to open referrals
38%
Improvement in average time to accept referrals
22%
Increase in number of referrals received
25%
Increase in admissions