AIDA Healthcare January 2025 Newsletter
AIDA 2024 year-in-review
AIDA Healthcare had a highly successful year in 2024, achieving over 100% year-over-year growth and adding new customers including Providence, Sanford Health, and Stanford Health. We expanded our post-acute service list to include physician groups to reduce remissions and enable visibility and collaboration between all care continuum providers, further strengthening our value-based care (VBC) and performance provider network management (PPN/HQN) solutions. Additionally, we expanded geographically with new implementations in CA and several states in the Pacific Northwest, Midwest and Mountain West.
AIDA is continuing this momentum as we begin 2025, with several new health systems poised to launch along with a number of major product enhancements scheduled.
2024 AIDA post-acute awards
Each year-end, AIDA presents awards to SNF and HHA providers with the highest performance in several categories of managing referrals. Congratulations to the 2024 winners!
SNF Awards
Number of referrals received – Avamere at Pacific Ridge
Number of referrals accepted – Linden Grove Health Care Center
Number of referrals booked – Life Care Center of South Hill
Avg time to open referrals* – Generations at Regency
Avg time to accept referrals** – Cantex – Solera at West Houston
Avg time to book referrals*** – Cantex – Solera at West Houston
HHA Awards
Number of referrals received – AccentCare Texas
Number of referrals accepted – Tugaloo Home Health
Number of referrals booked – Tugaloo Home Health
Avg time to open referrals* – VitalCaring Group
Avg time to accept referrals** – Elara Caring
Avg time to book referrals*** – Home Care Select
* Minimum of 1,000 referrals received through AIDA during 2024
** Minimum of 500 referrals accepted through AIDA during 2024
*** Minimum of 100 referrals booked through AIDA during 2024
New AIDA patent on patient-provider matching
AIDA was awarded a patent in 2024 for a method of determining a match between a patient and post-acute provider. The patent covers the process of using algorithms and machine learning to generate recommendations for which provider is a best match for a patient based on a large array of factors including the patient’s medical history, social determinants, previous experiences, and insurance, which are matched with factors impacting the provider like ratings, history of care outcomes for a similar patient cohort, and inclusion in value-based care programs.
Online payments for post-acutes
AIDA is moving to an online payments model using Stripe for post-acute add-on product such as analytics and dashboards. This online payments portal is a great improvement over the process we are using today, reducing administrative overhead, providing improved visibility and reducing costs. AIDA will be transitioning post-acute customers to the new payments system over the next few months.
New AIDA Responder app
AIDA is making several enhancements to the to the look and feel of the Responder app to align the user experience with a major platform update coming later this year. The new version of the Responder is available today as an option in AIDA.
Published on January 31, 2025